Steps from the main railway station and only 1km from Pisa airport, Nh Cavalieri Hotel is a short walk to the old town centre and the Leaning Tower of Pisa. This four-star hotel isn’t exactly in the best area of town, but it is convenient.
However, the four-star rating is exaggerated as it fails to deliver. Though comfortable, I left the hotel feeling let down by the service, a lack of attention, and poorly maintained in-room facilities.
Room 107 was a good size with two twin beds, high ceilings, patio doors with a small balcony overlooking the square of the Pisa Central train station. The bathroom was large and clean, a good selection of soap and shower gels. A good size closet and small desk made this a decent room overall.
The TV turned on but had no channels or ‘no service available at this time’ the entire stay. The mini bar fridge wasn’t working, leaving me with a selection of overpriced warm drinks. One of the two lamps by the bed did not function. No extra outlets for charging mobiles or electronic devices, except in the bathroom where a spare plug for electric shaver was available.
Reception and hallways were modern and clean. The breakfast was a good selection for a hotel in Italy, but exceptional.
Nh Cavalieri served its purpose, but am disappointed the hotel fell short of expectations for a 4 star, but this is Italy where most things are generally overrated, I shouldn’t have expected the quality of Nh Hotels, at least not in Pisa.